Refund policy
No Return Policy
Effective Date: June 11, 2024
1. No Returns or Exchanges
All sales made through Thobes of Faith are final. We do not accept returns or exchanges for any products once they have been purchased.
2. Exceptions
The only exceptions to this policy are for items that are found to be defective or damaged upon receipt. In such cases, you must notify us within the day of receiving the product to qualify for an exchange or store credit. Please provide photographic evidence of the defect or damage when contacting us.
3. Contact Information
For defective or damaged items, please contact our customer service team at:
- Email: info@thobesoffaith.com
4. Customer Satisfaction
While we do not accept returns, customer satisfaction is our top priority. If you have any concerns about your purchase, please reach out to our customer service team. We are committed to addressing any issues promptly and ensuring you have a positive experience with Thobes of Faith.
5. Changes to this Policy
We reserve the right to modify this No Return Policy at any time. Any changes will be posted on our website, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about our return practices.
By completing a purchase with us, you agree to this No Return Policy.